Berks Online Learning  

 Content Editor

for Parents

Where can I see the courses offered by each vendor?

Go to the course guide page, where you’ll find links to our partner vendors and their course catalogs.

How do I withdraw my child from Berks Online Learning?

To withdraw from Berks Online Learning, please contact a representative of your child’s school. Please visit the school contacts page to view a list of school district contacts and their email addresses.

Does my child need to take the PSSA tests?

Yes, all BOL students will be required to take the same state-mandated exams as their brick-and-mortar peers at their local school. This includes PSSAs in grades 3, 4, 5, 8, and 11, as well as the Keystone Exams. You will be contacted by your district to make arrangements to come into the school for testing arrangements. 

What if my child has an IEP?

If a student enrolled in courses through Berks Online Learning (BOL) has an IEP, the accommodations and IEP recommendations will need to be monitored through personnel at the home school district. Students will either be monitored by a teacher of record through the school district or the district will contract with an outside agency to ensure all IEP recommendations are being met. If there are any questions about this, please contact Chrystine Hoeltzel at 610-987-8506.


Must I report in when my child is sick?

Yes. Attendance is tracked daily, so if your child is sick, please call Berks Online Learning at 610-898-8950 or send an email to

How are vacation days reported?

Students follow their local school district’s calendars. For a copy of your child’s school calendar, please visit the school district website. Students do not need to contact Berks Online Learning to report vacation days on their local school calendars. Vacation days outside of the local school calendar must be reported to Berks Online Learning by calling 610-898-8950 or by sending an email to

If the online vendor does not follow the same holiday schedule as your local school district and expects your child to complete assignments on a day on which your child would not be present, please contact the online vendor teachers to let them know that your child will not be present because of the holiday your family will be observing.

How much time should my child spend online?

Students should complete a minimum of 4-5 lessons per day. The time it takes to complete that number of lessons will depend on the subject, the lessons, and the child. We created the guidelines to help students to stay on top of their work.

How is attendance monitored?

Each student is expected to log into his/her coursework five days a week, at whichever times and on whichever days are appropriate for that student. The program allows flexibility and autonomy for each student/family to decide what schedule works best for them. One requirement we have is that students must be logged into their student account and completing work at least five days per week.  We will contact the school liaison with any attendance concerns and our plan for following up with the family.

When must work be completed?

All courses are semester-based courses, so to acquire full credit in any core subject area, the student needs to complete both parts of the course. The deadline for semester one is January 20. All coursework must be complete by that date before the student may move on to the next semester’s coursework.

The second semester deadline is June 15, except for graduating seniors (school districts will set this date). To remain on target for on-time course completion, students should complete a minimum of three to five lessons per day. Deadline extensions will be granted only because of extenuating circumstances and require district approval.                           

What happens if my child does not log into their courses and complete work?

Attendance in the BOL program is a student’s obligation and responsibility. A student who abuses the attendance policy cannot be expected to do well in school.

Level 1: After the first week assignments are not completed, it will be considered an unlawful absence and the student and parent/guardian will receive notification of the first unlawful absence from BOL. 

Level 2: If during a second week (in any given period during that same semester) assignments are not completed, the student and parent/guardian will receive a second notice of unlawful absence from BOL via a truancy warning letter. The legal penalties established by law for violation of compulsory attendance requirements shall be included. The home school district will also receive a copy of the letter in an effort to coordinate any truancy charges that could be imposed on the truant student and/or family.   

Level 3: After a third week that assignments are not completed, it becomes the district’s responsibility to follow up with the parent/guardian in terms of filing truancy charges. In most cases the parent/guardian will receive notice by mail from the district providing “official notice of the student’s third illegal absence.” Attached to this notice will be penalties for violation of compulsory attendance requirements as they pertain to both the student and the parent/guardian. The information states that three (3) days after giving such notice, the student or parent/guardian who again violates the compulsory attendance requirements shall be liable without further notice. BOL must report to the student’s home school district of residence when a student has accrued three (3) or more days of unlawful absences. After this step, the school district is not obligated to inform parents in writing of absences; however, the district will continue to call the parent/guardian to inform them of additional truant behavior. BOL will refer all future incidents of truancy directly to the school district of residence.GRADING 

How do I see my child’s grades?

Parents can login to their child’s online account to view their child’s grade book.  Parents may also request a progress report from Berks Online Learning. Click here to send an email request:

Is my child “on track” to complete all course work by the set deadlines?

All vendors provide a course tracking tool in each student’s online account. For directions on how to use a specific vendor’s tool, contact that vendor’s Help Desk or send an email request to Berks Online Learning at

How does my child get a report card?

Report cards are distributed by the home school district. Please contact the school district for its report card schedule. Please visit the school contacts page to view a list of school district contacts and their email addresses.

What if my child does not finish their work by the semester deadline?

If a student does not complete the work of the first semester, that student may be allowed to complete the course with a new imposed deadline appropriate to the percentage of completion established.  An academic improvement plan would be generated for the student with the new deadline and outlining the consequences of incomplete coursework. One consequence would be the completion of summer school. The student would be required to attend the home school district’s summer school in order to make up the failed coursework credit or retake the online course, and the cost of the course would be the responsibility of the student and parent/guardian. Any student who has not completed assignments in a course within the first 25 days of participation in the Berks Online Learning program may be dropped from that course.


If my child graduates or withdraws from the program, where do I return the equipment?

Upon graduation or withdrawal from the Berks Online Learning program, the equipment issued to each Berks Online Learning student must be returned. The first step in the process is to contact the Berks Online Learning program office at 610-898-8950 to notify us of your child’s withdrawal. Next, Heidi Gamler at 610-987-8421 or must also be contacted to make arrangements for the equipment’s return.

  • Within 30 days of enrollment: If a student should decide to withdraw from the Berks Online Learning program within the first 30 days of enrollment, the BOL Technology Package (laptop, printer, etc.) issued to the Berks Online Learning student must be returned to the Berks County Intermediate Unit immediately following the withdrawal. You must contact Heidi Gamler at 610-987-8421 or to make arrangements for the return of the equipment. Please note that all equipment must be returned within 14 days of withdrawal from the BOL program.
  • After 30 days of enrollment: BOL Technology Package equipment that is being returned after the initial 30-day period must be returned to the BOL student’s home school district. Again, the first step in the process is to first contact Heidi Gamler at 610-987-8421 or  to notify him of your need to return this equipment. Failure to notify him may result in refusal by the school district to accept the return of the BOL equipment.

Whom should I contact if something is wrong with my child’s computer?

The first contact you should make is to the vendor help desk to make sure it is not an issue with the online vendor’s website. For a listing of those contacts, go to the help desk page. 

If the problem is not a technical issue with the vendor but rather an equipment problem, please contact Heidi Gamler at 610-987-8421 or at the Berks County Intermediate Unit to notify him of your need for repair. If either the laptop or the printer needs to be repaired, a loaner unit will be provided to the student upon return of the faulty equipment in order to provide uninterrupted access to the online content.